LiveSession is an app that allows you to understand user behavior through session replays and analytics. With its API, you can retrieve session data, manage users, and more. Integrating LiveSession with Pipedream lets you automate actions based on user interactions, compile analytics, or trigger workflows in other apps based on session insights. This can be immensely valuable for support teams, product managers, and UX designers seeking to improve user experience.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
livesession: {
type: "app",
app: "livesession",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.livesession.io/v1/sessions`,
headers: {
Authorization: `Bearer ${this.livesession.$auth.api_token}`,
"Content-Type": `application/json`,
},
})
},
})
Trigger Support Follow-Ups: Automatically generate support tickets or follow-up emails when a user experiences an issue on your site. Connect LiveSession to helpdesk software like Zendesk on Pipedream, so that when a session replay shows a user encountering an error, a support ticket is created with the replay link.
Aggregate UX Metrics: Compile UX metrics by connecting LiveSession with data visualization tools such as Google Sheets or Data Studio. Set up a Pipedream workflow that fetches session replays tagged with specific issues, calculates the frequency of these issues, and pushes summarized data to a spreadsheet or dashboard for review.
Personalize Marketing Campaigns: Use session data to trigger personalized marketing campaigns. When a user demonstrates high engagement in a session, use Pipedream to send that data to a marketing platform like Mailchimp, creating a segment for highly engaged users and triggering a targeted email sequence.
Emit new event when a new session is created in LiveSession. See the documentation
LiveSession uses API keys for authentication. When you connect your LiveSession account, Pipedream securely stores the keys so you can easily authenticate to LiveSession APIs in both code and no-code steps.