KnowBe4
Integrated platform for security awareness training combined
Integrate the KnowBe4 API with the Zendesk API
Setup the KnowBe4 API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate KnowBe4 and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular KnowBe4 and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of KnowBe4#
The KnowBe4 API offers a platform for automating and managing the various aspects of a security awareness training program. By tapping into KnowBe4's API on Pipedream, you can streamline user management, phishing simulations, and training campaigns, integrating these into broader IT processes or alerting systems. Tailoring automations can lead to improved response times, comprehensive reporting, and enhanced overall security education within an organization.
Connect KnowBe4#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
knowbe4: {
type: "app",
app: "knowbe4",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.knowbe4.$auth.server_location}.api.knowbe4.com/v1/account`,
headers: {
Authorization: `Bearer ${this.knowbe4.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies