Apache Kafka is an open-source distributed event streaming platform used by thousands of companies for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
import { Kafka } from "kafkajs"
export default defineComponent({
props: {
kafka: {
type: "app",
app: "kafka",
}
},
async run({steps, $}) {
const kafka = new Kafka({
brokers: [`${this.kafka.$auth.host}:${this.kafka.$auth.port}`],
});
const consumer = kafka.consumer({ groupId: 'TestGroup' });
await consumer.connect()
await consumer.subscribe({ topic: 'SampleTopic', fromBeginning: true });
let consumedMessage = "";
const eachMessage = async function({ topic, partition, message }){
consumedMessage = message.value.toString();
return consumedMessage;
};
await consumer.run({
eachMessage,
});
const producer = kafka.producer();
await producer.connect()
await producer.send({
topic: 'SampleTopic',
messages: [
{ value: 'Welcome KafkaJS + Pipedream users! '+ new Date().toISOString() },
],
});
await producer.disconnect();
const data = await consumer.describeGroup();
return { consumedMessage, groupDescription: data };
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})