Deliver automated, relevant, and timely messages aligned with customers preferences.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Jellyreach API lets you automate your marketing campaigns by triggering personalized emails, SMS, and push notifications based on various customer actions or data. Integrating Jellyreach with Pipedream's serverless platform allows seamless connectivity between Jellyreach and other services, enabling sophisticated multi-channel communication strategies that can be tailored on-the-fly to suit an array of business needs.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
jellyreach: {
type: "app",
app: "jellyreach",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.jellyreach.com/v1/contacts`,
headers: {
"Accept": `application/json`,
"Authorization": `${this.jellyreach.$auth.api_key}`,
"Content-Type": `application/json`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})