Heroku
Cloud infrastructure
Integrate the Heroku API with the Zendesk API
Setup the Heroku API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Heroku and Zendesk remarkably fast. Free for developers.
Popular Heroku and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Heroku#
The Heroku API offers programmatic access to Heroku's cloud platform, enabling developers to automate, extend, and integrate their app's lifecycle events with other services. With Pipedream, you can harness the Heroku API for powerful automation, such as managing apps, dynos, add-ons, and configuring scaling operations. Pipedream's ability to connect with multiple services allows for creating complex workflows, such as syncing your development pipeline with external project management tools or triggering alerts based on app metrics.
Connect Heroku#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
heroku: {
type: "app",
app: "heroku",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.heroku.com/account`,
headers: {
Authorization: `Bearer ${this.heroku.$auth.oauth_access_token}`,
"accept": `application/vnd.heroku+json; version=3`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})