Helpwise

Shared Inbox that allows teams to answer all customer queries across multiple channels from a single place in less time.

Integrate the Helpwise API with the Schedule API

Setup the Helpwise API trigger to run a workflow which integrates with the Schedule API. Pipedream's integration platform allows you to integrate Helpwise and Schedule remarkably fast. Free for developers.

Custom Interval from the Schedule API

Trigger your workflow every N hours, minutes or seconds.

 
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Daily schedule from the Schedule API

Trigger your workflow every day.

 
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Monthly Schedule from the Schedule API

Trigger your workflow on one or more days each month at a specific time (with timezone support).

 
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Weekly schedule from the Schedule API

Trigger your workflow on one or more days each week at a specific time (with timezone support).

 
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Overview of Helpwise

The Helpwise API enables you to build a variety of different applications that
can help you manage your customer interactions more effectively. Some examples
of applications that you can build using the Helpwise API include:

  • A customer service application that enables you to track and respond to
    customer queries more effectively.
  • A Sales CRM application that gives you visibility into your sales pipeline
    and helps you close more deals.
  • A marketing automation application that helps you track and nurture your
    leads more effectively.

Connect Helpwise

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    helpwise: {
      type: "app",
      app: "helpwise",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      method: "post",
      url: `https://app.helpwise.io/dev-apis/users/me`,
      headers: {
        "Accept": `application/json`,
        "Accept-Encoding": `gzip, deflate`,
        "Authorization": `${this.helpwise.$auth.api_key}:${this.helpwise.$auth.api_secret}`,
      },
    })
  },
})

Overview of Schedule

With Schedule - A trigger provided by Pipedream - You can easily build
automated workflows that run on regular times or intervals. Some examples of
things that you can build using the Schedule API include:

  • Automated data retrieval from a third-party service, like pulling stats from
    your Salesforce account on a set schedule.
  • Uploading new data sets to a database with a predetermined interval.
  • Automatic emails to customers or leads at a certain time of the day.
  • Automating data analysis based on a set schedule.
  • Automatically optimizing social media postings according to a specified
    timeline.
  • Updating webpages at a certain interval with newly available content.
  • Re-running reports on a periodic basis.
  • Refreshing a cache of data at a given frequency.