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Helpwise ACTION

Send Email

Sends an email to a contact from Helpwise using the legacy send-mail API. See the documentation
  • Action
  • Writes data
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Helpwise account once, then configure and run Send Email from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "helpwise-send-email",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    helpwise: { authProvisionId: "apn_xxxxxxx" },
    mailboxId: 10,
    to: ["To"],
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Send Email inputs
Property Type Description
mailboxId Mailbox ID integer
The mailbox/inbox ID of your email. Only inboxes with send email permission are shown.
Required Dynamic
to To string[]
To email addresses of your customers
Required Dynamic
cc CC string[]
CC email addresses of your customers
Optional Dynamic
subject Subject string
Email subject
Required
body Message string
Email body
Required
replyTo Reply To string
Reply to email address
Optional

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
helpwise-send-email
Version
0.0.1
App
Helpwise
Authentication
API key
Read-only
No
Destructive
No
Open world
Yes