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Helpwise ACTION

Apply Tag

Applies tags on conversations. See the documentation
  • Action
  • Writes data
  • API key
  • SDK
  • MCP

IMPLEMENTATION

Call this tool

Connect a user's Helpwise account once, then configure and run Apply Tag from your backend or agent.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "helpwise-apply-tag",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    helpwise: { authProvisionId: "apn_xxxxxxx" },
    threadIds: ["Thread IDs"],
    tagIds: ["Tag IDs"],
  },
})

console.log(result)

SCHEMA

Inputs

Pipedream supplies the connected account. Your application provides the operation-specific values below. Dynamic inputs are resolved against that user's account.

Apply Tag inputs
Property Type Description
threadIds Thread IDs string[]
Thread IDs to apply tags to.
Required Dynamic
tagIds Tag IDs string[]
Tag IDs to apply to conversations.
Required Dynamic

REFERENCE

Tool details

Behavior hints are published with the component in the Pipedream registry and surface as MCP tool annotations, so an agent can reason about a tool before it calls it.

Registry key
helpwise-apply-tag
Version
0.0.1
App
Helpwise
Authentication
API key
Read-only
No
Destructive
No
Open world
Yes