What do you want to automate
with HelpDocs and ServiceNow?
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Popular HelpDocs and ServiceNow Actions#
Create Article with the HelpDocs API
Create a new article in your HelpDocs knowledge base. See the documentation
Create Category with the HelpDocs API
Create a new category in your HelpDocs knowledge base to organize articles. See the documentation
Get Table Record By SysId with the ServiceNow API
Retrieves the record identified by the specified sys_id from the specified table.
Delete Article with the HelpDocs API
Delete an article from your HelpDocs knowledge base. See the documentation
Integrate the HelpDocs API with the ServiceNow API
Setup the HelpDocs API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate HelpDocs and ServiceNow remarkably fast. Free for developers.
Connect HelpDocs#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpdocs: {
type: "app",
app: "helpdocs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpdocs.io/v1/category`,
headers: {
Authorization: `Bearer ${this.helpdocs.$auth.api_key}`,
},
})
},
})
Overview of ServiceNow#
The ServiceNow API lets developers access and manipulate records, manage workflows, and integrate with other services on its IT service management platform. These capabilities support automating tasks, syncing data across platforms, and boosting operational efficiencies.
Connect ServiceNow#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
servicenow: {
type: "app",
app: "servicenow",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
headers: {
Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
},
})
},
})
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