HelpCrunch
One-stop platform to build strong customer relationships
Integrate the HelpCrunch API with the Sendbird API
Setup the HelpCrunch API trigger to run a workflow which integrates with the Sendbird API. Pipedream's integration platform allows you to integrate HelpCrunch and Sendbird remarkably fast. Free for developers.
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Popular HelpCrunch and Sendbird Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a new customer is created. See the documentation
Popular HelpCrunch and Sendbird Actions#
Retrieves a list of past messages of a specific channel. See the docs here
Creates a new customer record within the Helpcrunch platform. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
Overview of Sendbird#
The Sendbird API provides programmatic access to advanced chat features, enabling the creation and management of in-app messaging for community forums, customer support, or any other chat-based interaction. By leveraging the Sendbird API on Pipedream, you can automate user management, message and channel handling, and event tracking. Pipedream's serverless platform simplifies these automations, offering a way to integrate chat functionalities with other services, trigger workflows from chat events, and handle real-time data processing without writing extensive infrastructure code.
Connect Sendbird#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
sendbird: {
type: "app",
app: "sendbird",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://gate.sendbird.com/api/v2/applications`,
headers: {
"SENDBIRDORGANIZATIONAPITOKEN": `${this.sendbird.$auth.organization_api_key}`,
"Content-Type": `application/json`,
},
})
},
})
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