What do you want to automate
with HelpCrunch and Dixa?
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Popular Ways to Connect HelpCrunch with Dixa#
Popular HelpCrunch and Dixa Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a conversation is created in Dixa. See the documentation
Emit new event when a new customer is created. See the documentation
Emit new events when the status of a conversation changes (e.g., open, closed, or abandoned). See the documentation
Popular HelpCrunch and Dixa Actions#
Adds a message to an existing conversation. See the documentation
Creates a new customer record within the Helpcrunch platform. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Creates a new email or contact form-based conversation. See the documentation
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
Connect Dixa#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dixa: {
type: "app",
app: "dixa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dev.dixa.io/v1/agents`,
headers: {
"authorization": `${this.dixa.$auth.api_key}`,
},
})
},
})
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