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Integrate the GrooveHQ API with the HelpDesk API
Setup the GrooveHQ API trigger to run a workflow which integrates with the HelpDesk API. Pipedream's integration platform allows you to integrate GrooveHQ and HelpDesk remarkably fast. Free for developers.
Overview of GrooveHQ#
The GrooveHQ API lets you automate your customer support tasks by interfacing with Groove's ticketing system. With it, you can create, update, and manage support tickets, work with customers' data, and leverage knowledge base articles. Integrate GrooveHQ with Pipedream to trigger workflows on new tickets, synchronize customer information with other business tools, and streamline support operations by automating repetitive tasks.
Connect GrooveHQ#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
groovehq: {
type: "app",
app: "groovehq",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.groovehq.com/v1/customers`,
headers: {
Authorization: `Bearer ${this.groovehq.$auth.oauth_access_token}`,
},
})
},
})
Connect HelpDesk#
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import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpdesk: {
type: "app",
app: "helpdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpdesk.com/v1/agents`,
headers: {
"content-type": `application/json`,
},
auth: {
username: `${this.helpdesk.$auth.account_id}`,
password: `${this.helpdesk.$auth.access_token}`,
},
})
},
})
Start for free — no credit card required
Watch a demo
Trusted by 1,000,000+ developers from startups to Fortune 500 companies