Get online reviews on sites that matter to your business and boost customer happiness by leveraging feedback, one simple yet powerful platform.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Grab Your Reviews API opens a door to collect and manage customer feedback from multiple review platforms. It offers programmatic access to manipulate and retrieve reviews, respond to customer feedback, and analyze sentiment across different services. Within Pipedream, you can seamlessly integrate these capabilities into workflows, triggering actions based on new reviews, syncing data across databases or CRMs, and deriving insights by connecting to analytics tools.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
grab_your_reviews: {
type: "app",
app: "grab_your_reviews",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.grabyourreviews.com/profile_list`,
headers: {
"Content-Type": `application/json`,
},
params: {
api_token: `${this.grab_your_reviews.$auth.access_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})