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with Google Contacts and Freshdesk?
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Popular Ways to Connect Google Contacts with Freshdesk#
Popular Google Contacts and Freshdesk Triggers#
Emit new event when a contact group is updated. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a contact is updated. See the documentation
Emit new event when a new contact is created. See the documentation
Emit new event when a new contact group is created. See the documentation
Popular Google Contacts and Freshdesk Actions#
Add a note or conversation to an existing ticket. See the documentation
Add tags to a ticket (appends to existing tags). See the documentation
Assign a Freshdesk ticket to a specific agent. See the documentation
Overview of Google Contacts#
The Google Contacts API allows you to integrate your contact data with custom applications, enabling you to sync, manage, and leverage your contact list for a variety of functions. Through Pipedream, you can seamlessly connect the Google Contacts API to various other services, streamlining contact management tasks such as syncing contact details across platforms, automating outreach or follow-ups, and gathering insights from contact interactions.
Connect Google Contacts#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
google_contacts: {
type: "app",
app: "google_contacts",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://people.googleapis.com/v1/people/me`,
headers: {
Authorization: `Bearer ${this.google_contacts.$auth.oauth_access_token}`,
},
params: {
personFields: `names,emailAddresses`,
},
})
},
})
Overview of Freshdesk#
The Freshdesk API empowers you to interact programmatically with your customer support platform, creating possibilities for automating repetitive tasks, integrating with other services, and enhancing customer experiences. With Pipedream, you can effortlessly connect Freshdesk to a multitude of apps, tapping into triggers and actions that streamline workflows. For instance, you can automate ticket creation, sync customer issues with a CRM, or trigger notifications based on ticket updates, all within a serverless environment.
Connect Freshdesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
freshdesk: {
type: "app",
app: "freshdesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.freshdesk.$auth.domain}.freshdesk.com/api/v2/tickets`,
auth: {
username: `${this.freshdesk.$auth.api_key}:X`,
password: ``,
},
})
},
})
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