Gitter
Chat and networking platform
Integrate the Gitter API with the Zendesk API
Setup the Gitter API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Gitter and Zendesk remarkably fast. Free for developers.
Popular Gitter and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Gitter#
The Gitter API enables your bots to perform automated actions within Gitter chat rooms. From sending messages to fetching conversation histories, the Gitter API serves as a bridge to interact with Gitter programmatically. With Pipedream, you can harness this API to create custom workflows that trigger on specific events in Gitter, process data, and connect to countless other services to achieve a wide array of tasks. These can range from notifications and chatbots to complex integrations with project management tools or CRMs.
Connect Gitter#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gitter: {
type: "app",
app: "gitter",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.gitter.im/v1/user`,
headers: {
Authorization: `Bearer ${this.gitter.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})