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Overview#
The GatherUp API facilitates the automation of customer feedback and review management processes. It enables seamless integration with Pipedream's serverless platform for creating workflows that can aggregate reviews, trigger actions based on customer feedback, and enhance reputation management. By leveraging the GatherUp API, businesses can automate the collection and analysis of customer reviews, respond to feedback promptly, and harness insights to improve service quality and customer satisfaction.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
gatherup: {
type: "app",
app: "gatherup",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.gatherup.com/api/v2/user/managers/get`,
headers: {
Authorization: `Bearer ${this.gatherup.$auth.bearer_token}`,
},
params: {
clientId: `${this.gatherup.$auth.client_id}`,
},
})
},
})
Example Use Cases#
Automated Review Collection to Slack: Set up a Pipedream workflow that automatically retrieves new customer reviews from GatherUp and posts them to a designated Slack channel. This enables real-time notification and collaboration among team members to act on customer feedback swiftly.
Sentiment Analysis with Google Cloud Natural Language API: Create a workflow where reviews collected via the GatherUp API are analyzed using Google Cloud's Natural Language API for sentiment analysis. The results can be used to categorize feedback into positive, neutral, or negative sentiment, which can then inform customer service and marketing strategies.
Trigger Email Campaigns Based on Feedback with SendGrid: Implement a Pipedream workflow that triggers personalized email campaigns using SendGrid based on the nature of feedback received. For instance, follow-up emails can be sent to customers who left negative reviews to address their concerns, or thank-you emails to those who left positive feedback, fostering better customer relationships.
Popular GatherUp Integrations#
Popular GatherUp Triggers#
Authentication#
Name Slug: gatherupGatherUp uses API keys for authentication. When you connect your GatherUp account, Pipedream securely stores the keys so you can easily authenticate to GatherUp APIs in both code and no-code steps.
You can get your Client ID and your Bearer Token on the Account Owner Details page.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies