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Overview#
The Fullstory API unlocks a treasure trove of user session data, enabling developers to automate deep insights into customer experiences on their digital platforms. Leveraging this API on Pipedream allows you to craft custom workflows that respond to specific user interactions, seamlessly integrate session insights with other tools, and trigger actions based on user behavior metrics. It's a boon for teams aiming to enhance user experience, address pain points, and bolster conversion rates.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
fullstory: {
type: "app",
app: "fullstory",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.fullstory.com/operations/v1`,
headers: {
"Authorization": `Basic ${this.fullstory.$auth.api_key}`,
},
})
},
})
Example Use Cases#
Customer Support Ticket Creation: Automatically generate support tickets in a tool like Zendesk when a Fullstory session replay shows a user experiencing a bug or getting stuck, ensuring fast and efficient customer support.
User Journey Analytics: Feed Fullstory session data into a data warehousing tool such as Google BigQuery. Analyze the paths users take, discover drop-off points, and use this data to optimize the user journey.
Real-time Slack Alerts for UX Issues: Set up alerts in Slack to notify relevant teams whenever Fullstory detects frustration signals, like rage clicks or thrashing mouse movements. This allows immediate action to enhance user experience.
Popular Fullstory Integrations#
Popular Fullstory Triggers#
Emit new events when native mobile crash events occur. See the docs here
Emit new events when new note created. See the docs here
Emit new events when segment treshold alerts occur. See the docs here
Authentication#
Name Slug: fullstoryFullstory uses API keys for authentication. When you connect your Fullstory account, Pipedream securely stores the keys so you can easily authenticate to Fullstory APIs in both code and no-code steps.
Find your API key under Settings > Integrations & API Keys
Trusted by 1,000,000+ developers from startups to Fortune 500 companies