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Fullstory

Customer experience data in one powerful, easy-to-use platform

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Zendesk

Integrate the Fullstory API with the Zendesk API

Setup the Fullstory API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Fullstory and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Fullstory with Zendesk

Create Ticket with Zendesk API on New Custom Event from Fullstory API
Fullstory + Zendesk
 
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Create Ticket with Zendesk API on New Event from Fullstory API
Fullstory + Zendesk
 
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Create Ticket with Zendesk API on New Native Mobile Crash Event from Fullstory API
Fullstory + Zendesk
 
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Create Ticket with Zendesk API on New Note Created Event from Fullstory API
Fullstory + Zendesk
 
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Create Ticket with Zendesk API on New Segment Treshold Alert Event from Fullstory API
Fullstory + Zendesk
 
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Popular Fullstory and Zendesk Triggers

New Custom Event from the Fullstory API

Emit new events when custom events occur. See the docs here

 
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New Event from the Fullstory API

Emit new events when configured events occur. See the docs here

 
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New Native Mobile Crash Event from the Fullstory API

Emit new events when native mobile crash events occur. See the docs here

 
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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Note Created Event from the Fullstory API

Emit new events when new note created. See the docs here

 
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Popular Fullstory and Zendesk Actions

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Fullstory

The Fullstory API unlocks a treasure trove of user session data, enabling developers to automate deep insights into customer experiences on their digital platforms. Leveraging this API on Pipedream allows you to craft custom workflows that respond to specific user interactions, seamlessly integrate session insights with other tools, and trigger actions based on user behavior metrics. It's a boon for teams aiming to enhance user experience, address pain points, and bolster conversion rates.

Connect Fullstory

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fullstory: {
      type: "app",
      app: "fullstory",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.fullstory.com/operations/v1`,
      headers: {
        "Authorization": `Basic ${this.fullstory.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})
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