Excellence driven software products + services
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The Frappe API provides a robust interface to interact with the Frappe Framework, enabling developers to create, read, update, and delete records in Frappe apps, trigger workflows, and handle complex business logic. Leveraging Pipedream's capabilities, you can harness this API to automate tasks, sync data across different platforms, and build powerful serverless workflows that enhance the productivity and efficiency of your business processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
frappe: {
type: "app",
app: "frappe",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.frappe.$auth.base_url}/api/method/frappe.auth.get_logged_user`,
auth: {
username: `${this.frappe.$auth.api_key}`,
password: `${this.frappe.$auth.api_secret}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})