FormTitan
Titan is a robust all-in-one platform for Salesforce and other CRMs that lets you build sophisticated products like portals, progressive and dynamic forms, document generation, scheduler, dashboard, and more, all completely code-free.
Integrate the FormTitan API with the Zendesk API
Setup the FormTitan API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate FormTitan and Zendesk remarkably fast. Free for developers.
Popular FormTitan and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of FormTitan#
The FormTitan API enables interaction with FormTitan's form-building and lead-capture capabilities programmatically. With Pipedream, you can harness this API to automate form data processing, synchronize data across various platforms, and trigger actions based on form submissions. This can streamline complex workflow scenarios, such as lead nurturing, survey data analysis, and customer feedback management, without the need to manually intervene.
Connect FormTitan#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
formtitan: {
type: "app",
app: "formtitan",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.formtitan.$auth.account}.formtitan.com/api/v1/users`,
headers: {
"ftAPIKey": `${this.formtitan.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})