Fluent Support

Powerful Helpdesk Plugin for WordPress. Automate your support ticketing tasks with workflows and super fast shared inbox.

Integrate the Fluent Support API with the Filter API

Setup the Fluent Support API trigger to run a workflow which integrates with the Filter API. Pipedream's integration platform allows you to integrate Fluent Support and Filter remarkably fast. Free for developers.

Continue execution if a condition Is met with the Filter API

Continue workflow execution only if a condition is met

 
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End execution if a condition is met with the Filter API

End workflow execution if a condition is met

 
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Overview of Fluent Support

The Fluent Support API lets you interact with your Fluent Support ticketing system programmatically, enabling you to automate ticket management, sync customer data, and trigger actions based on ticket events. With Pipedream, you can harness this functionality to create custom workflows that respond to ticket creation, updates, and status changes, or to integrate ticket data with other apps and services.

Connect Fluent Support

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    fluent_support: {
      type: "app",
      app: "fluent_support",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.fluent_support.$auth.url}/wp-json/fluent-support/v2/tickets`,
      auth: {
        username: `${this.fluent_support.$auth.username}`,
        password: `${this.fluent_support.$auth.application_password}`,
      },
    })
  },
})

Overview of Filter

The Filter API in Pipedream allows for real-time data processing within workflows. It's designed to evaluate data against predefined conditions, enabling workflows to branch or perform specific actions based on those conditions. This API is instrumental in creating efficient, targeted automations that respond dynamically to diverse datasets. Using the Filter API, you can refine streams of data, ensuring that subsequent steps in your Pipedream workflow only execute when the data meets your specified criteria. This cuts down on unnecessary processing and facilitates the creation of more intelligent, context-aware systems.

Connect Filter

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export default defineComponent({
  async run({ steps, $ }) {
    let condition = false
    if (condition == false) {
      $.flow.exit("Ending workflow early because the condition is false")
    } else {
        $.export("$summary", "Continuing workflow, since condition for ending was not met.")
    }
  },
})