eStreamDesk

If you are looking for an easy to use yet extremely powerful service to help you manage customer requests then eStreamDesk may be just what you are looking for. eStreamDesk is a hosted helpdesk and ticket tracking service that helps you to deliver exception customer service while saving time and cutting support costs.

Integrate the eStreamDesk API with the Filter API

Setup the eStreamDesk API trigger to run a workflow which integrates with the Filter API. Pipedream's integration platform allows you to integrate eStreamDesk and Filter remarkably fast. Free for developers.

Continue execution if a condition Is met with Filter API on New Ticket from eStreamDesk API
eStreamDesk + Filter
 
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End execution if a condition is met with Filter API on New Ticket from eStreamDesk API
eStreamDesk + Filter
 
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New Ticket from the eStreamDesk API

Emit new event when a ticket is created

 
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Continue execution if a condition Is met with the Filter API

Continue workflow execution only if a condition is met

 
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End execution if a condition is met with the Filter API

End workflow execution if a condition is met

 
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Overview of eStreamDesk

The eStreamDesk API allows developers to access and integrate the functionality
of eStreamDesk with other applications.

Some example API methods include managing account information, retrieving
files, and managing file storage. eStreamDesk is a file-sharing and management
service.

Connect eStreamDesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    estreamdesk: {
      type: "app",
      app: "estreamdesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.estreamdesk.$auth.domain}.estreamdesk.com/api/tickets`,
      headers: {
        "apiKey": `${this.estreamdesk.$auth.api_key}`,
      },
    })
  },
})

Overview of Filter

The Filter API is a great way to build powerful workflows that can manipulate
and transform data. Here are some examples of what you can build using the
Filter API:

  • A workflow that transforms data from one format to another
  • A workflow that filters out data that does not meet certain criteria
  • A workflow that sorts data in a specific order
  • A workflow that calculates statistics or aggregates data
  • A workflow that combines data from multiple sources

Connect Filter

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export default defineComponent({
  async run({ steps, $ }) {
    let condition = false
    if (condition == false) {
      $.flow.exit("Ending workflow early because the condition is false")
    } else {
        $.export("$summary", "Continuing workflow, since condition for ending was not met.")
    }
  },
})