What do you want to automate with EngageBay?
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Overview#
EngageBay is a comprehensive customer relationship management (CRM) and marketing automation platform designed to help businesses attract, engage, and convert web visitors into customers. By leveraging the EngageBay API with Pipedream, you can automate intricate tasks, synchronize data across different applications, and create personalized customer experiences. From automating lead capture to syncing contacts and creating custom email campaigns based on user actions, Pipedream's serverless platform enables you to craft workflows that streamline your sales and marketing processes.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
engagebay: {
type: "app",
app: "engagebay",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.engagebay.com/dev/api/panel/users`,
headers: {
"Authorization": `${this.engagebay.$auth.api_key}`,
"Accept": `application/json`,
},
})
},
})
Example Use Cases#
Lead Score Updating in Real-Time: Listen for new interactions on your website or app, score leads accordingly, and update their score in EngageBay. Use this information to trigger tailored marketing campaigns or sales team notifications.
Automated Contact Synchronization: Sync new contacts from platforms like Shopify or WooCommerce to EngageBay in real-time. When a new sale is made, automatically create or update a contact in EngageBay, ensuring your CRM reflects the most current customer data.
Support Ticket Integration: Integrate EngageBay with a helpdesk app like Zendesk. Whenever a support ticket is resolved, trigger a workflow that updates the customer's record in EngageBay with the resolution details and sends a follow-up satisfaction survey.
Authentication#
Name Slug: engagebayEngageBay uses API keys for authentication. When you connect your EngageBay account, Pipedream securely stores the keys so you can easily authenticate to EngageBay APIs in both code and no-code steps.
You can find your API Key in the EngageBay Account Admin Settings -> API -> REST API Key.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies