Integrate the EngageBay API with the ServiceNow API

Setup the EngageBay API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate EngageBay and ServiceNow remarkably fast. Free for developers.

Popular EngageBay and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of EngageBay#

EngageBay is a comprehensive customer relationship management (CRM) and marketing automation platform designed to help businesses attract, engage, and convert web visitors into customers. By leveraging the EngageBay API with Pipedream, you can automate intricate tasks, synchronize data across different applications, and create personalized customer experiences. From automating lead capture to syncing contacts and creating custom email campaigns based on user actions, Pipedream's serverless platform enables you to craft workflows that streamline your sales and marketing processes.

Connect EngageBay#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    engagebay: {
      type: "app",
      app: "engagebay",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.engagebay.com/dev/api/panel/users`,
      headers: {
        "Authorization": `${this.engagebay.$auth.api_key}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})