Integrate the Dromo API with the Zendesk API

Setup the Dromo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dromo and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Dromo with Zendesk#

Create Headless Import with Dromo API on New Ticket (Instant) from Zendesk API

Zendesk + Dromo

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Create Headless Import with Dromo API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Dromo

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Create Headless Import with Dromo API on Ticket Closed (Instant) from Zendesk API

Zendesk + Dromo

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Create Headless Import with Dromo API on Ticket Pending (Instant) from Zendesk API

Zendesk + Dromo

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Create Headless Import with Dromo API on Ticket Solved (Instant) from Zendesk API

Zendesk + Dromo

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Popular Dromo and Zendesk Triggers#

Import Needs Review from the Dromo API

Emit new event when a headless import has issues and needs a review

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New Data Row Imported from the Dromo API

Emits a new event when a headless import has been completed successfully.

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Popular Dromo and Zendesk Actions#

Create Headless Import with the Dromo API

Creates a new headless import. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Dromo#

The Dromo API is a logistics and shipment tracking service that provides real-time data on shipments across carriers. With this API, you can tap into a vast network of shipping information, automate tracking processes, send notifications on shipment updates, and integrate your logistics data with other business systems. On Pipedream, you can create workflows that leverage the Dromo API to connect with various apps, automate shipment tracking updates, and streamline logistics processes.

Connect Dromo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    dromo: {
      type: "app",
      app: "dromo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.dromo.io/api/v1/uploads/`,
      headers: {
        "X-Dromo-License-Key": `${this.dromo.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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