Integrate the Docsumo API with the Zendesk API

Setup the Docsumo API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Docsumo and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Docsumo with Zendesk#

Create Ticket with Zendesk API on New Document Status Changed from Docsumo API

Docsumo + Zendesk

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Delete Ticket with Zendesk API on New Document Status Changed from Docsumo API

Docsumo + Zendesk

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Update Ticket with Zendesk API on New Document Status Changed from Docsumo API

Docsumo + Zendesk

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Upload Document with Docsumo API on New Ticket (Instant) from Zendesk API

Zendesk + Docsumo

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Upload Document with Docsumo API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Docsumo

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Popular Docsumo and Zendesk Triggers#

New Document Status Changed from the Docsumo API

Emit new event when document status is changed

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New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Popular Docsumo and Zendesk Actions#

Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Upload Document with the Docsumo API

Upload file using URL or base64 See the documentation.

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Docsumo#

The Docsumo API offers robust capabilities for extracting and processing data from various types of documents, like invoices, receipts, and bank statements. It applies intelligent OCR (Optical Character Recognition) to transform unstructured documents into structured data. With Pipedream, you can harness this power to automate workflows, such as digitizing financial records, validating document data, or integrating extracted information into databases or other apps, all with minimal code.

Connect Docsumo#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    docsumo: {
      type: "app",
      app: "docsumo",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://app.docsumo.com/api/v1/eevee/apikey/limit/`,
      headers: {
        "X-API-KEY": `${this.docsumo.$auth.api_key}`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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