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with Dixa and LiveChat?
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Popular Dixa and LiveChat Triggers#
Emit new event when a conversation is created in Dixa. See the documentation
Emit new events when the status of a conversation changes (e.g., open, closed, or abandoned). See the documentation
Emit new event when a customer submits a satisfaction rating for a conversation. See the documentation
Emit new event when a new message is added to a conversation. See the documentation
Emit new event when a tag is added to a conversation. See the documentation
Popular Dixa and LiveChat Actions#
Adds a message to an existing conversation. See the documentation
Creates a new email or contact form-based conversation. See the documentation
Updates custom attributes for a specified user. See the documentation
Connect Dixa#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dixa: {
type: "app",
app: "dixa",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://dev.dixa.io/v1/agents`,
headers: {
"authorization": `${this.dixa.$auth.api_key}`,
},
})
},
})
Overview of LiveChat#
LiveChat API unlocks the capability to integrate your customer service system with powerful automation and data processing. Through Pipedream, you can harness this API to create workflows that trigger actions within LiveChat, synchronize data with other services, and analyze customer interactions to improve support experiences. Pipedream's serverless platform allows you to connect LiveChat with hundreds of other apps with minimal setup, enabling your customer support to be as responsive and informed as possible.
Connect LiveChat#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
livechat: {
type: "app",
app: "livechat",
}
},
async run({steps, $}) {
const data = {
"all": `true`,
}
return await axios($, {
method: "post",
url: `https://api.livechatinc.com/v3.5/configuration/action/list_channels `,
headers: {
Authorization: `Bearer ${this.livechat.$auth.oauth_access_token}`,
"Content-Type": `application/json`,
},
params: {
organization_id: `${this.livechat.$auth.organization_id}`,
},
data,
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies