Dispatch
Dispatch is your partner in on-demand delivery. Focus on growing your business and let us help you Deliver More*
Integrate the Dispatch API with the Zendesk API
Setup the Dispatch API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Dispatch and Zendesk remarkably fast. Free for developers.
Popular Dispatch and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Dispatch#
The Dispatch API provides a powerful mechanism to streamline logistics and delivery operations. By leveraging it through Pipedream, businesses can automate the scheduling and tracking of dispatches, facilitating real-time coordination between dispatchers, drivers, and customers. This can lead to more efficient route planning, faster delivery times, and improved communication, all of which contribute to a better overall experience for both the provider and the end-user.
Connect Dispatch#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dispatch: {
type: "app",
app: "dispatch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://app.dispatchit.com/api/external/v1/organizations`,
headers: {
"Accept": `*/*`,
"Content-Type": `application/json`,
},
auth: {
username: `${this.dispatch.$auth.api_key}`,
password: `${this.dispatch.$auth.api_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})