Integrate the Defastra API with the Zendesk API

Setup the Defastra API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Defastra and Zendesk remarkably fast. Free for developers.

Popular Ways to Connect Defastra with Zendesk#

Deep Email Check with Defastra API on New Ticket (Instant) from Zendesk API

Zendesk + Defastra

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Deep Email Check with Defastra API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Defastra

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Deep Email Check with Defastra API on Ticket Closed (Instant) from Zendesk API

Zendesk + Defastra

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Deep Email Check with Defastra API on Ticket Pending (Instant) from Zendesk API

Zendesk + Defastra

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Deep Email Check with Defastra API on Ticket Solved (Instant) from Zendesk API

Zendesk + Defastra

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Popular Defastra and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Defastra and Zendesk Actions#

Deep Email Check with the Defastra API

Performs a risk analysis on a given email address and provides a risk score indicating if the email is disposable, risky, or safe. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Deep Phone Check with the Defastra API

Conducts a risk assessment and digital lookup for a provided phone number. Returns a risk score indicating if the number is disposable, risky, or safe, along with carrier details, location, and potential social profiles. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

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Overview of Defastra#

The Defastra API is a tool designed for automating and integrating your cybersecurity efforts. It offers features such as vulnerability scans, monitoring of dark web activities, and risk assessments. When combined with Pipedream’s capabilities, you can create powerful, automated workflows to enhance your security posture. You can trigger events in real-time, process data, and connect to numerous other services, all of which help in proactively managing cybersecurity threats.

Connect Defastra#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    defastra: {
      type: "app",
      app: "defastra",
    }
  },
  async run({steps, $}) {
    const data = {
      "email": `sergio@pipekit.pro`,
    }
    return await axios($, {
      method: "post",
      url: `https://api.defastra.com/deep_email_check`,
      headers: {
        "Content-Type": `application/x-www-form-urlencoded`,
        "X-API-KEY": `${this.defastra.$auth.api_key}`,
      },
      data,
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})