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Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
The DataSet API enables you to manage and analyze large datasets. With Pipedream's integration, you can automate data ingestion, transformation, and analysis, create serverless workflows that respond to data events, and connect with other apps to enrich and utilize your datasets. Utilize Pipedream's serverless platform to trigger workflows, perform actions based on DataSet events, and orchestrate complex data processes with minimal setup.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
dataset: {
type: "app",
app: "dataset",
}
},
async run({steps, $}) {
const data = {
"token": `${this.dataset.$auth.access_key}`,
}
return await axios($, {
method: "post",
url: `https://app.scalyr.com/api/listUsers`,
headers: {
"Content-Type": `application/json`,
},
data,
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})