Data247

A Data Management Platform for all of your data needs.

Integrate the Data247 API with the Zendesk API

Setup the Data247 API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Data247 and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Data247

Data247 is a powerful service that provides real-time data such as phone carrier lookup, email to SMS gateway, text/SMS verification, and append information (e.g., appending carrier data to phone numbers). By leveraging Data247 with Pipedream, you can automate various data enrichment processes, validate customer contact details, or integrate enhanced data insights into your business workflows. This empowers you to maintain data accuracy, streamline communication strategies, and customize user experiences based on rich data sets.

Connect Data247

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    data247: {
      type: "app",
      app: "data247",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.data247.com/v3.0`,
      params: {
        key: `${this.data247.$auth.api_key}`,
        api: `MT`,
        phone: `{your_phone_number_here}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})