A Data Management Platform for all of your data needs.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Data247 is a powerful service that provides real-time data such as phone carrier lookup, email to SMS gateway, text/SMS verification, and append information (e.g., appending carrier data to phone numbers). By leveraging Data247 with Pipedream, you can automate various data enrichment processes, validate customer contact details, or integrate enhanced data insights into your business workflows. This empowers you to maintain data accuracy, streamline communication strategies, and customize user experiences based on rich data sets.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
data247: {
type: "app",
app: "data247",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.data247.com/v3.0`,
params: {
key: `${this.data247.$auth.api_key}`,
api: `MT`,
phone: `{your_phone_number_here}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})