Cyberimpact

Cyberimpact is an email marketing solution. Send professional emails in just a few clicks. Simple, affordable and efficient, Cyberimpact will help you increase customer loyalty and drive sales.

Integrate the Cyberimpact API with the Zendesk API

Setup the Cyberimpact API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Cyberimpact and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Cyberimpact

The Cyberimpact API allows for the seamless integration of email marketing tools into your custom workflows, enabling automation of contact management, campaign tracking, and subscriber interaction. Using this API with Pipedream, you can automate the sync of subscriber lists, trigger email campaigns based on specific actions, and analyze campaign performances, all within a serverless environment. This can significantly cut the time spent on routine marketing tasks and enhance the efficiency and effectiveness of your marketing strategies.

Connect Cyberimpact

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cyberimpact: {
      type: "app",
      app: "cyberimpact",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.cyberimpact.com/ping`,
      headers: {
        Authorization: `Bearer ${this.cyberimpact.$auth.api_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})