Customer.guru is an easy-to-setup tool for tracking customer satisfaction using Net Promoter Score. Connect with your customers, in a matter of minutes.
Emit new event every time an SMS is sent to the phone number set. Configures a webhook in Twilio, tied to an incoming phone number.
Emit new event each time a call to the phone number is completed. Configures a webhook in Twilio, tied to a phone number.
Make a phone call, passing text that Twilio will speak to the recipient of the call. See the docs for more information
Send an SMS with text and media files. See the docs for more information
Check if user-provided token is correct. See the documentation for more information
Remove a call record from your account. See the docs for more information
The Customer.guru API is a potent tool for gauging customer satisfaction and Net Promoter Score (NPS). By integrating with Pipedream, you can automate the collection and analysis of customer feedback, trigger targeted actions based on NPS results, and meld those insights with other data sources. Pipedream's serverless platform lets you create workflows that react to Customer.guru events in real-time, enrich customer data, and drive personalized engagements.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
customer_guru: {
type: "app",
app: "customer_guru",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://customer.guru/export/ratings`,
headers: {
"Content-Type": `application/json`,
},
params: {
api_token: `${this.customer_guru.$auth.api_token}`,
api_secret: `${this.customer_guru.$auth.api_secret}`,
},
})
},
})
Twilio's API on Pipedream opens up a multitude of communication capabilities, allowing you to build robust, scalable, and automated workflows. With Twilio, you can send and receive SMS and MMS messages, make voice calls, and perform other communication functions programmatically. Leveraging Pipedream's seamless integration, you can connect these communications features with hundreds of other services to automate notifications, streamline customer interactions, and enhance operational efficiency.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
twilio: {
type: "app",
app: "twilio",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.twilio.com/2010-04-01/Accounts.json`,
auth: {
username: `${this.twilio.$auth.AccountSid}`,
password: `${this.twilio.$auth.AuthToken}`,
},
})
},
})