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with Cronfree and Zendesk?
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Popular Ways to Connect Cronfree with Zendesk#
Popular Cronfree and Zendesk Triggers#
Emit new event when a new message is received. See the documentation
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Popular Cronfree and Zendesk Actions#
Retrieves information about a specific ticket. See the documentation
Searches for tickets using Zendesk's search API. See the documentation
Overview of Cronfree#
The Cronfree API allows you to schedule tasks to run at specific intervals, similar to a traditional cron job, but with the flexibility of web-based management. On Pipedream, you can harness this API to trigger workflows on a schedule, offload periodic tasks from your apps, and integrate with other services to perform actions like sending emails, updating databases, or even automating social media posts.
Connect Cronfree#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cronfree: {
type: "app",
app: "cronfree",
}
},
async run({steps, $}) {
const data = {
"hookUrl": `{{your_hook_url}}`,
"license_key": `${this.cronfree.$auth.license_key}`,
"wdays": `{{your_wdays}}`,
"months": `{{your_months}}`,
"hours": `{{your_hours}}`,
"minutes": `{{your_minutes}}`,
"timezone": `{{your_timezone}}`,
}
return await axios($, {
method: "post",
url: `https://login.cronfree.com/zapier/schedule`,
headers: {
"Content-Type": `application/json`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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