Crisp
The all-in-one business messaging platform that gathers teams, conversations, data and knowledge, around one place.
Integrate the Crisp API with the Slack API
Setup the Crisp API trigger to run a workflow which integrates with the Slack API. Pipedream's integration platform allows you to integrate Crisp and Slack remarkably fast. Free for developers.
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Popular Crisp and Slack Triggers#
Emit new event when a new message is posted to one or more channels
Emit new event when a message was posted in a direct message channel
Emit new events on new Slack interactivity events sourced from Block Kit interactive elements, Slash commands, or Shortcuts.
Emit new event when a specific keyword is mentioned in a channel
Popular Crisp and Slack Actions#
Send a message to a public or private channel. See the documentation
Configure custom blocks and send to a channel, group, or user. See the documentation.
Send a message as a threaded reply. See postMessage or scheduleMessage docs here
Send a message to a user or group. See the documentation
Overview of Crisp#
The Crisp API allows you to tap into the capabilities of the Crisp Chat platform, which includes managing conversations, updating user information, and handling various customer support interactions programmatically. With Pipedream's integration, you can create bespoke workflows that automate actions based on events in Crisp or connect Crisp with other services to streamline customer engagement and support processes. These automations can help in managing leads, providing real-time support notifications, syncing customer data across platforms, and more.
Connect Crisp#
import Crisp from 'crisp-api';
export default defineComponent({
props: {
crisp: {
type: "app",
app: "crisp",
}
},
async run({steps, $}) {
const client = new Crisp();
client.authenticateTier("plugin", this.crisp.$auth.identifier, this.crisp.$auth.key);
return await client.website.listConversations(this.crisp.$auth.website_id, 1)
},
})
Overview of Slack#
The Pipedream Slack app enables you to build event-driven workflows that interact with the Slack API. Once you authorize the Pipedream app's access to your workspace, you can use Pipedream workflows to perform common Slack actions or write your own code against the Slack API.
The Pipedream Slack app is not a typical app. You don't interact with it directly as a bot, and it doesn't add custom functionality to your workspace out of the box. It makes it easier to automate anything you'd typically use the Slack API for, using Pipedream workflows.
- Automate posting updates to your team channels
- Create a bot to answer common questions
- Integrate with your existing tools and services
- And much more!
Connect Slack#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
slack: {
type: "app",
app: "slack",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://slack.com/api/users.profile.get`,
headers: {
Authorization: `Bearer ${this.slack.$auth.oauth_access_token}`,
},
})
},
})
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