Integrate the Crisp API with the Microsoft Teams API

Setup the Crisp API trigger to run a workflow which integrates with the Microsoft Teams API. Pipedream's integration platform allows you to integrate Crisp and Microsoft Teams remarkably fast. Free for developers.

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Popular Crisp and Microsoft Teams Triggers#

New Channel from the Microsoft Teams API

Emit new event when a new channel is created within a team

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New Channel Message from the Microsoft Teams API

Emit new event when a new message is posted in a channel

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New Chat from the Microsoft Teams API

Emit new event when a new chat is created

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New Chat Message from the Microsoft Teams API

Emit new event when a new message is received in a chat

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New Team from the Microsoft Teams API

Emit new event when a new team is joined by the authenticated user

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Popular Crisp and Microsoft Teams Actions#

Create Channel with the Microsoft Teams API

Create a new channel in Microsoft Teams. See the docs here

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List Channels with the Microsoft Teams API

Lists all channels in a Microsoft Team. See the docs here

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List Shifts with the Microsoft Teams API

Get the list of shift instances for a team. See the documentation

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Send Channel Message with the Microsoft Teams API

Send a message to a team's channel. See the docs here

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Send Chat Message with the Microsoft Teams API

Send a message to a team's chat. See the docs here

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Overview of Crisp#

The Crisp API allows you to tap into the capabilities of the Crisp Chat platform, which includes managing conversations, updating user information, and handling various customer support interactions programmatically. With Pipedream's integration, you can create bespoke workflows that automate actions based on events in Crisp or connect Crisp with other services to streamline customer engagement and support processes. These automations can help in managing leads, providing real-time support notifications, syncing customer data across platforms, and more.

Connect Crisp#

import Crisp from 'crisp-api';

export default defineComponent({
  props: {
    crisp: {
      type: "app",
      app: "crisp",
    }
  },
  async run({steps, $}) {
    const client = new Crisp();

    client.authenticateTier("plugin", this.crisp.$auth.identifier, this.crisp.$auth.key);

    return await client.website.listConversations(this.crisp.$auth.website_id, 1)
  },
})

Overview of Microsoft Teams#

The Microsoft Teams API on Pipedream allows you to automate tasks, streamline communication, and integrate with other services to enhance the functionality of Teams as a collaboration hub. With this API, you can send messages to channels, orchestrate complex workflows based on Teams events, and manage Teams' settings programmatically.

Connect Microsoft Teams#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    microsoft_teams: {
      type: "app",
      app: "microsoft_teams",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://graph.microsoft.com/v1.0/me`,
      headers: {
        Authorization: `Bearer ${this.microsoft_teams.$auth.oauth_access_token}`,
      },
    })
  },
})

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