What do you want to automate
with Crisp and HelpDocs?
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Popular Crisp and HelpDocs Actions#
Create a new article in your HelpDocs knowledge base. See the documentation
Create a new category in your HelpDocs knowledge base to organize articles. See the documentation
Delete an article from your HelpDocs knowledge base. See the documentation
Delete a category from your HelpDocs knowledge base. See the documentation
The chatbot source page feature allows you to generate a comprehensive list of all your Knowledge Base articles that can be fed directly to your chatbot. This makes it easy to leverage your existing documentation to power AI assistants and help your customers find answers quickly. See the documentation
Overview of Crisp#
The Crisp API allows you to tap into the capabilities of the Crisp Chat platform, which includes managing conversations, updating user information, and handling various customer support interactions programmatically. With Pipedream's integration, you can create bespoke workflows that automate actions based on events in Crisp or connect Crisp with other services to streamline customer engagement and support processes. These automations can help in managing leads, providing real-time support notifications, syncing customer data across platforms, and more.
Connect Crisp#
import Crisp from 'crisp-api';
export default defineComponent({
props: {
crisp: {
type: "app",
app: "crisp",
}
},
async run({steps, $}) {
const client = new Crisp();
client.authenticateTier("plugin", this.crisp.$auth.identifier, this.crisp.$auth.key);
return await client.website.listConversations(this.crisp.$auth.website_id, 1)
},
})
Connect HelpDocs#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpdocs: {
type: "app",
app: "helpdocs",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpdocs.io/v1/category`,
headers: {
Authorization: `Bearer ${this.helpdocs.$auth.api_key}`,
},
})
},
})
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