Integrate the Control D API with the Zendesk API

Setup the Control D API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Control D and Zendesk remarkably fast. Free for developers.

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Popular Ways to Connect Control D with Zendesk#

Create Device with Control D API on New Ticket (Instant) from Zendesk API

Zendesk + Control D

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Create Device with Control D API on New Ticket Added to View (Instant) from Zendesk API

Zendesk + Control D

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Create Device with Control D API on Ticket Closed (Instant) from Zendesk API

Zendesk + Control D

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Create Device with Control D API on Ticket Pending (Instant) from Zendesk API

Zendesk + Control D

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Create Device with Control D API on Ticket Solved (Instant) from Zendesk API

Zendesk + Control D

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Popular Control D and Zendesk Triggers#

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

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Popular Control D and Zendesk Actions#

Create Device with the Control D API

Create a new device. See the documentation

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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

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Create Profile with the Control D API

Create a profile. See the documentation

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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

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Delete Device with the Control D API

Delete a device with the specified ID. See the documentation

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Overview of Control D#

The Control D API allows you to manage and monitor internet access across different devices and networks. With it, you can automate the control of browsing data, enforce internet access policies, and generate detailed reports on internet usage. When integrated with Pipedream, these capabilities can be extended to automate workflows involving data from other apps, trigger actions based on internet usage patterns, and much more, leveraging Pipedream's capability to connect with hundreds of other apps and services.

Connect Control D#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    control_d: {
      type: "app",
      app: "control_d",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://api.controld.com/users`,
      headers: {
        Authorization: `Bearer ${this.control_d.$auth.api_token}`,
        "Accept": `application/json`,
      },
    })
  },
})

Overview of Zendesk#

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})

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