Contentful (Content Management)
API-first content platform
Integrate the Contentful (Content Management) API with the Zendesk API
Setup the Contentful (Content Management) API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Contentful (Content Management) and Zendesk remarkably fast. Free for developers.
Popular Contentful (Content Management) and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Contentful (Content Management)#
Contentful's Content Management API lets you manage content as data and integrate it seamlessly with any tech stack. On Pipedream, you can wield this power to automate content operations, sync data across platforms, and trigger workflows based on content events. For example, you could update an external database with new content entries, notify team members of content changes, or generate static sites when content updates.
Connect Contentful (Content Management)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
contentful: {
type: "app",
app: "contentful",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.contentful.com/spaces`,
headers: {
Authorization: `Bearer ${this.contentful.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})