What do you want to automate

with Connectwise PSA and BotPenguin?

Prompt, edit and deploy AI agents that connect to Connectwise PSA, BotPenguin and 2,500+ other apps in seconds.

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Add WhatsApp Contact with BotPenguin API on New Contact Created from Connectwise PSA API
Connectwise PSA + BotPenguin
 
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Add WhatsApp Contact with BotPenguin API on New Project Created from Connectwise PSA API
Connectwise PSA + BotPenguin
 
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Add WhatsApp Contact with BotPenguin API on New Ticket Created from Connectwise PSA API
Connectwise PSA + BotPenguin
 
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Create Company with Connectwise PSA API on New Contact Created from BotPenguin API
BotPenguin + Connectwise PSA
 
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Create Company with Connectwise PSA API on New Incoming Message from BotPenguin API
BotPenguin + Connectwise PSA
 
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New Contact Created from the BotPenguin API

Emit new event when a user interacts with the bot and a new contact or lead is created.

 
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New Incoming Message from the BotPenguin API

Emit new event for each new incoming message from a user.

 
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New Contact Created from the Connectwise PSA API

Emit new event when a new contact is created in Connectwise.

 
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New Project Created from the Connectwise PSA API

Emit new event when a new project is created in Connectwise.

 
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New Ticket Created from the Connectwise PSA API

Emit new event when a new ticket is created in Connectwise.

 
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Create Company with the Connectwise PSA API

Creates a new company in Connectwise. See the documentation

 
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Add WhatsApp Contact with the BotPenguin API

Adds a new WhatsApp contact to your BotPenguin account. See the documentation

 
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Create Contact with the Connectwise PSA API

Creates a new contact in Connectwise. See the documentation

 
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Create Ticket with the Connectwise PSA API

Creates a new ticket in Connectwise. See the documentation

 
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Send WhatsApp Message with the BotPenguin API

Sends a WhatsApp message. See the documentation

 
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Integrate the Connectwise PSA API with the BotPenguin API
Setup the Connectwise PSA API trigger to run a workflow which integrates with the BotPenguin API. Pipedream's integration platform allows you to integrate Connectwise PSA and BotPenguin remarkably fast. Free for developers.

Overview of Connectwise PSA

ConnectWise PSA (Professional Services Automation) API offers a powerful avenue for managing business processes related to technology services. By integrating with ConnectWise PSA via Pipedream, developers can automate complex workflows, synchronize data across various platforms, and enhance operational efficiencies. This API allows for control over modules like service tickets, project management, and account management, essentially streamlining operations and making data management more effective.

Connect Connectwise PSA

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    connectwise_psa: {
      type: "app",
      app: "connectwise_psa",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.connectwise_psa.$auth.environment}/v4_6_release/apis/3.0/service/boards`,
      headers: {
        "clientId": `${this.connectwise_psa.$auth.client_id}`,
      },
      auth: {
        username: `${this.connectwise_psa.$auth.company_id}+${this.connectwise_psa.$auth.public_key}`,
        password: `${this.connectwise_psa.$auth.private_key}`,
      },
    })
  },
})

Connect BotPenguin

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    botpenguin: {
      type: "app",
      app: "botpenguin",
    }
  },
  async run({steps, $}) {
    const data = [
      {
        "profile": {
          "userDetails": {
            "name": "BPTest",
            "contact": {
              "email": "test@example.com",
              "phone": {
                "number": "90123456789",
                "prefix": "91"
              }
            },
            "tags": [],
            "attributes": [],
            "userProvidedName": "BPTest"
          }
        }
      }
    ]
    return await axios($, {
      method: "post",
      url: `https://api.v7.botpenguin.com/inbox/users/import`,
      headers: {
        Authorization: `Bearer ${this.botpenguin.$auth.access_token}`,
        "botid": `${this.botpenguin.$auth.bot_id}`,
        "authtype": `Key`,
      },
      data,
    })
  },
})

Trusted by 1,000,000+ developers from startups to Fortune 500 companies

Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo
Adyen logo
Appcues logo
Bandwidth logo
Checkr logo
ChartMogul logo
Dataminr logo
Gopuff logo
Gorgias logo
LinkedIn logo
Logitech logo
Replicated logo
Rudderstack logo
SAS logo
Scale AI logo
Webflow logo
Warner Bros. logo