The CommPeak API offers a suite of telecommunication services, such as sending SMS messages, making voice calls, and managing phone numbers. In Pipedream, harnessing this API lets you automate communication processes, integrate telephony features into your workflows, and connect them with other apps for enhanced functionality. Think of orchestrating SMS notifications based on certain triggers or automating call logs syncing to a database. CommPeak's capabilities, when combined with Pipedream's serverless platform, can streamline complex communication tasks and create powerful, event-driven automations.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
commpeak: {
type: "app",
app: "commpeak",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://hlr.commpeak.com/info`,
headers: {
"Accept": `application/json`,
"Authorization": `${this.commpeak.$auth.api_token}`,
},
})
},
})
Automated Customer Support Notifications: Trigger an SMS or voice message via CommPeak whenever a new support ticket is created in your helpdesk software. This could ensure immediate engagement with customers, showing them their concerns are being addressed promptly.
Lead Qualification and Outreach: When a new lead is added to your CRM, use CommPeak within Pipedream to place a call or send an SMS. This can help in quickly touching base with potential customers, thus improving the chances of conversion.
Event-Driven Alerts for Systems Monitoring: Set up a workflow that monitors your system's health (using an app like Datadog). If an issue is detected, automatically trigger a CommPeak voice call to the on-call engineer to ensure rapid response to critical incidents.
Get account information such as balance and tariffs. See the documentation
Get results for a bulk lookup operation. See the documentation
Perform validation or lookup for a single phone number. See the documentation
Perform a bulk number lookup, to later fetch the results when the operation is finished. See the documentation
CommPeak uses API keys for authentication. When you connect your CommPeak account, Pipedream securely stores the keys so you can easily authenticate to CommPeak APIs in both code and no-code steps.