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CONNECT APP

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Cloud Contact Center Solutions That Boost Sales.

Communication

  • API key

MCP

Give your agent CommPeak tools

Every CommPeak action is exposed as an MCP tool on Pipedream's remote server. Point a client at it with your end user's ID and Connect resolves that user's CommPeak account for each tool call — you store no tokens.

// accessToken: mint a short-lived token with the Connect SDK — see the MCP guide
const transport = new StreamableHTTPClientTransport(
  new URL("https://remote.mcp.pipedream.net/v3"),
  {
    requestInit: {
      headers: {
        Authorization: `Bearer ${accessToken}`,
        "x-pd-project-id": "{project_id}",
        "x-pd-environment": "production",
        "x-pd-external-user-id": "{external_user_id}", // any stable ID for this user in your system
        "x-pd-app-slug": "commpeak",
      },
    },
  },
)

const mcp = new Client({ name: "my-agent", version: "1.0.0" })
await mcp.connect(transport)

const { tools } = await mcp.listTools()

// e.g. run Get Account Info:
const result = await mcp.callTool({
  name: "commpeak-get-account-info",
  arguments: {},
})

API PROXY

Call the CommPeak API directly

For an endpoint with no pre-built tool, the Connect proxy forwards your request to the CommPeak API with the connected user's credentials attached. You store no tokens and write no refresh logic.

const resp = await pd.proxy.get({
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  accountId: "apn_xxxxxxx",
  url: "https://hlr.commpeak.com/info",
})

// Any allowed CommPeak endpoint works here. Pipedream attaches the
// connected account's credentials to the outgoing request.

SDK

Run CommPeak actions from your backend

Connect a user's CommPeak account once, then run Get Account Info on their behalf from your own code — TypeScript, Python, or plain HTTP.

import { PipedreamClient } from "@pipedream/sdk"

const pd = new PipedreamClient({
  projectId: process.env.PIPEDREAM_PROJECT_ID!,
  clientId: process.env.PIPEDREAM_CLIENT_ID!,
  clientSecret: process.env.PIPEDREAM_CLIENT_SECRET!,
  projectEnvironment: "production",
})

const result = await pd.actions.run({
  id: "commpeak-get-account-info",
  externalUserId: "{external_user_id}", // any stable ID for this user in your system
  configuredProps: {
    commpeak: { authProvisionId: "apn_xxxxxxx" },
  },
})

EVENTS

CommPeak triggers

Event sources your backend can deploy for users and receive through a webhook.

No CommPeak triggers are available yet.

REFERENCE

App details

Reference metadata for the CommPeak connector in the Pipedream registry.

App slug
commpeak
Authentication
API key
Categories
Communication
Actions
4
Triggers
0
API proxy
Available