commercetools
Commerce platform built on modern MACH principles
Integrate the commercetools API with the Zendesk API
Setup the commercetools API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate commercetools and Zendesk remarkably fast. Free for developers.
Trusted by 1,000,000+ developers from startups to Fortune 500 companies
Popular commercetools and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of commercetools#
Commercetools is a flexible, cloud-based e-commerce platform offering APIs that allow you to build a wide array of custom shopping experiences. Using Pipedream, you can harness these APIs to automate various e-commerce operations, such as inventory management, order processing, and customer engagement. Its headless architecture means that you can decouple the backend from the frontend, giving you the freedom to create unique user interfaces while Pipedream manages the heavy lifting on the backend.
Connect commercetools#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
commercetools: {
type: "app",
app: "commercetools",
}
},
async run({steps, $}) {
return await axios($, {
url: `${this.commercetools.$auth.api_host}${this.commercetools.$auth.projectKey}/stores`,
headers: {
Authorization: `Bearer ${this.commercetools.$auth.oauth_access_token}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies