Cloudflare R2

R2 gives you the freedom to create the multi-cloud architectures you desire with an S3-compatible object storage.

Integrate the Cloudflare R2 API with the Zendesk API

Setup the Cloudflare R2 API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Cloudflare R2 and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Cloudflare R2

The Cloudflare R2 API lets you interact with Cloudflare's object storage service, providing a cost-effective way to store large amounts of data with no egress fees. On Pipedream, you can harness this API to build automated workflows that can store, retrieve, and manage data within your R2 buckets. By combining Cloudflare R2 with Pipedream’s capabilities, you can create serverless workflows that trigger on various events, process data in-flight, and integrate with over 800+ apps available on the platform.

Connect Cloudflare R2

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import { S3 } from "@aws-sdk/client-s3";
import { ListBucketsCommand } from "@aws-sdk/client-s3";

export default defineComponent({
  props: {
    cloudflare_r2: {
      type: "app",
      app: "cloudflare_r2",
    }
  },
  async run({ steps, $ }) {
    const cloudflare_r2 = {
      account_id: this.cloudflare_r2.$auth.account_id
    };

    const s3Client = new S3({
        forcePathStyle: false, 
        endpoint: `https://${cloudflare_r2.account_id}.r2.cloudflarestorage.com`, 
        region: "auto",
        credentials: {
          accessKeyId: this.cloudflare_r2.$auth.access_key_id,
          secretAccessKey: this.cloudflare_r2.$auth.access_key_secret
        }
    });

    const data = await s3Client.send(new ListBucketsCommand({}));
    return data.Buckets;
    }
  }
)

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})