Cliengo is a chatbot that boosts your business sales opportunities, chatting with your visitors proactively and at any time.
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Cliengo is a chatbot platform that lets you automate conversations with visitors on your website, aiding in lead capture and customer service. The Cliengo API offers capabilities to programmatically manage these conversations, extract chat data, and integrate with CRM systems. By leveraging Pipedream, you can connect Cliengo to a variety of different apps and services to streamline workflows, such as syncing chat data to your CRM, triggering emails based on chat events, or analyzing customer interaction patterns.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
cliengo: {
type: "app",
app: "cliengo",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.cliengo.com/1.0/account`,
params: {
api_key: `${this.cliengo.$auth.api_key}`,
},
})
},
})
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})