Integrate the ClickHelp API with the ServiceNow API

Setup the ClickHelp API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate ClickHelp and ServiceNow remarkably fast. Free for developers.

Popular Ways to Connect ClickHelp with ServiceNow#

Create Table Record with ServiceNow API on New Topic Created from ClickHelp API

ClickHelp + ServiceNow

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Create Table Record with ServiceNow API on Topic Updated from ClickHelp API

ClickHelp + ServiceNow

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Get Table Record By SysId with ServiceNow API on New Topic Created from ClickHelp API

ClickHelp + ServiceNow

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Get Table Record By SysId with ServiceNow API on Topic Updated from ClickHelp API

ClickHelp + ServiceNow

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Get Table Records with ServiceNow API on New Topic Created from ClickHelp API

ClickHelp + ServiceNow

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Popular ClickHelp and ServiceNow Triggers#

New Topic Created from the ClickHelp API

Emit new event when a topic is created. See the documentation

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Topic Updated from the ClickHelp API

Emit new event when a topic is updated. See the documentation

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Popular ClickHelp and ServiceNow Actions#

Create Project Backup with the ClickHelp API

Generates a backup of the specified project. This action ensures you have a safe copy of your project in case of any unpredicted data loss. See the documentation

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Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Create Publication with the ClickHelp API

Creates a new publication from the designated project. This action allows you to share your content with others in various formats. See the documentation

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Create Topic with the ClickHelp API

Produces a new topic in the existing project. A useful action for starting a new chapter or section within your project. See the documentation

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Overview of ClickHelp#

The ClickHelp API allows technical writers to automate and interact with the ClickHelp documentation platform programmatically. With this API, Pipedream users can create, update, retrieve, and manage documentation projects, topics, and users within ClickHelp. It opens up opportunities to streamline documentation workflows, integrate with content management systems, and trigger notifications based on documentation changes or reviews.

Connect ClickHelp#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    clickhelp: {
      type: "app",
      app: "clickhelp",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.clickhelp.$auth.portal_domain}/api/v1/users`,
      auth: {
        username: `${this.clickhelp.$auth.email}`,
        password: `${this.clickhelp.$auth.api_key}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})