What do you want to automate
with ClickHelp and HelpCrunch ?
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Popular Ways to Connect ClickHelp with HelpCrunch #
Popular ClickHelp and HelpCrunch Triggers#
Emit new event when the status of a chat is updated. See the documentation
Emit new event when a topic is created. See the documentation
Emit new event when a new customer is created. See the documentation
Popular ClickHelp and HelpCrunch Actions#
Generates a backup of the specified project. This action ensures you have a safe copy of your project in case of any unpredicted data loss. See the documentation
Creates a new publication from the designated project. This action allows you to share your content with others in various formats. See the documentation
Creates a new customer record within the Helpcrunch platform. See the documentation
Produces a new topic in the existing project. A useful action for starting a new chapter or section within your project. See the documentation
Search for an existing customer within Helpcrunch platform, if no match is found it creates a new customer record. See the documentation
Overview of ClickHelp#
The ClickHelp API allows technical writers to automate and interact with the ClickHelp documentation platform programmatically. With this API, Pipedream users can create, update, retrieve, and manage documentation projects, topics, and users within ClickHelp. It opens up opportunities to streamline documentation workflows, integrate with content management systems, and trigger notifications based on documentation changes or reviews.
Connect ClickHelp#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
clickhelp: {
type: "app",
app: "clickhelp",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.clickhelp.$auth.portal_domain}/api/v1/users`,
auth: {
username: `${this.clickhelp.$auth.email}`,
password: `${this.clickhelp.$auth.api_key}`,
},
})
},
})
Overview of HelpCrunch #
The HelpCrunch API provides a platform for customer communication, enabling automation of messaging, data synchronization, and customer support activities. It allows you to create and update users, send messages, and manage conversations directly through API calls. Integrating HelpCrunch with Pipedream lets you connect these capabilities to hundreds of other apps, streamlining workflows that can respond dynamically to customer interactions, sync data across platforms, or trigger communications based on specific events.
Connect HelpCrunch #
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
helpcrunch: {
type: "app",
app: "helpcrunch",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://api.helpcrunch.com/v1/organization`,
headers: {
Authorization: `Bearer ${this.helpcrunch.$auth.api_key}`,
},
})
},
})
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