Integrate the Cisco Webex (Custom App) API with the ServiceNow API

Setup the Cisco Webex (Custom App) API trigger to run a workflow which integrates with the ServiceNow API. Pipedream's integration platform allows you to integrate Cisco Webex (Custom App) and ServiceNow remarkably fast. Free for developers.

Popular Cisco Webex (Custom App) and ServiceNow Actions#

Create Table Record with the ServiceNow API

Inserts one record in the specified table.

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Get Table Record By SysId with the ServiceNow API

Retrieves the record identified by the specified sys_id from the specified table.

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Get Table Records with the ServiceNow API

Retrieves multiple records for the specified table.

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Update Table Record with the ServiceNow API

Updates the specified record with the name-value pairs included in the request body.

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Overview of Cisco Webex (Custom App)#

Cisco Webex (Custom App) API on Pipedream allows users to automate actions within the Webex platform and connect them with other services to streamline communication and collaboration. You can leverage the API to create participants, send messages in spaces, and manage meetings programmatically. Pipedream's serverless platform enables triggering workflows from various events, processing data, and executing complex actions in response.

Connect Cisco Webex (Custom App)#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    cisco_webex_custom_app: {
      type: "app",
      app: "cisco_webex_custom_app",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      // this API request requires the spark:people_read scope
      url: `https://webexapis.com/v1/people/me`,
      headers: {
        Authorization: `Bearer ${this.cisco_webex_custom_app.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of ServiceNow#

The ServiceNow API enables developers to tap into the robust capabilities of ServiceNow's IT service management platform. With the API, you can create, read, update, and delete records, manage workflows, and integrate with other services. By leveraging these capabilities, you can automate routine tasks, sync data across multiple platforms, and enhance operational efficiencies.

Connect ServiceNow#

import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    servicenow: {
      type: "app",
      app: "servicenow",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.servicenow.$auth.instance_name}.service-now.com/api/now/table/incident`,
      headers: {
        Authorization: `Bearer ${this.servicenow.$auth.oauth_access_token}`,
      },
    })
  },
})