Chatfuel (Dashboard API)
Chatfuel is a chatbots nocode service for Facebook, Instagram, and Messenger. The Dashboard API provides access to onternal methods used by Chatfuel's dashboard
Integrate the Chatfuel (Dashboard API) API with the Zendesk API
Setup the Chatfuel (Dashboard API) API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Chatfuel (Dashboard API) and Zendesk remarkably fast. Free for developers.
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Popular Chatfuel (Dashboard API) and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Chatfuel (Dashboard API)#
Chatfuel’s Dashboard API opens a realm of possibilities for automating and streamlining chatbot interactions and management. With this API, you can programmatically update content, retrieve analytics, manage users, and automate messaging. This empowers you to dynamically adjust chat flows based on user behavior or external triggers, analyze user interactions for insights, and personalize the chat experience at scale.
Connect Chatfuel (Dashboard API)#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
chatfuel_dashboard_api_: {
type: "app",
app: "chatfuel_dashboard_api_",
}
},
async run({steps, $}) {
const data = {
"title": `YOUR_BOT_TITLE`,
}
return await axios($, {
method: "post",
url: `https://dashboard.chatfuel.com/api/bots`,
headers: {
Authorization: `Bearer ${this.chatfuel_dashboard_api_.$auth.api_token}`,
},
data,
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
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