Canvas

Learning management system

Integrate the Canvas API with the Zendesk API

Setup the Canvas API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Canvas and Zendesk remarkably fast. Free for developers.

New Ticket (Instant) from the Zendesk API

Emit new event when a ticket is created

 
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New Ticket Added to View (Instant) from the Zendesk API

Emit new event when a ticket is added to the specified view

 
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Ticket Closed (Instant) from the Zendesk API

Emit new event when a ticket has changed to closed status

 
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Ticket Pending (Instant) from the Zendesk API

Emit new event when a ticket has changed to pending status

 
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Ticket Solved (Instant) from the Zendesk API

Emit new event when a ticket has changed to solved status

 
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Create Ticket with the Zendesk API

Creates a ticket. See the documentation.

 
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Delete Ticket with the Zendesk API

Deletes a ticket. See the documentation.

 
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Update Ticket with the Zendesk API

Updates a ticket. See the documentation.

 
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Overview of Canvas

The Canvas API allows you to tap into the power of the Canvas Learning Management System, enabling educators and administrators to automate tasks, synchronize educational tools, and manage courses and users programmatically. It provides endpoints for accessing course information, user details, assignments, and more, which can be incredibly useful for creating customized educational experiences and streamlining administrative workflows. With Pipedream, you can harness these capabilities to trigger actions, connect with other apps and services, and create complex automations without writing extensive code.

Connect Canvas

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    canvas: {
      type: "app",
      app: "canvas",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.canvas.$auth.domain}/api/v1/users/self`,
      headers: {
        Authorization: `Bearer ${this.canvas.$auth.oauth_access_token}`,
      },
    })
  },
})

Overview of Zendesk

The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.

Connect Zendesk

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import { axios } from "@pipedream/platform"
export default defineComponent({
  props: {
    zendesk: {
      type: "app",
      app: "zendesk",
    }
  },
  async run({steps, $}) {
    return await axios($, {
      url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
      headers: {
        Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
      },
    })
  },
})