Canny
Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Integrate the Canny API with the Zendesk API
Setup the Canny API trigger to run a workflow which integrates with the Zendesk API. Pipedream's integration platform allows you to integrate Canny and Zendesk remarkably fast. Free for developers.
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Popular Canny and Zendesk Triggers#
Emit new event when a ticket is added to the specified view
Emit new event when a ticket has changed to closed status
Emit new event when a ticket has changed to pending status
Emit new event when a ticket has changed to solved status
Overview of Canny#
The Canny API provides programmatic access to Canny's customer feedback management platform. With it, you can automate the collection, analysis, and response to user feedback. This includes creating posts, voting on behalf of users, fetching boards, and managing comments and tags. Such integrations can streamline how you gather insights and act on user suggestions, making sure the voice of the customer is heard and addressed efficiently.
Connect Canny#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
canny: {
type: "app",
app: "canny",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://canny.io/api/v1/boards/list`,
params: {
apiKey: `${this.canny.$auth.api_key}`,
},
})
},
})
Overview of Zendesk#
The Zendesk API enables seamless integration of Zendesk's customer service platform with your existing business processes and third-party applications. By leveraging this API with Pipedream, you can automate ticket tracking, sync customer data, escalate issues, and streamline communication across multiple channels. This can significantly increase efficiency, accelerate response times, and enhance the overall customer experience. Automations can range from simple notifications to complex workflows involving data transformation and multi-step actions across various services.
Connect Zendesk#
import { axios } from "@pipedream/platform"
export default defineComponent({
props: {
zendesk: {
type: "app",
app: "zendesk",
}
},
async run({steps, $}) {
return await axios($, {
url: `https://${this.zendesk.$auth.subdomain}.zendesk.com/api/v2/users/me/`,
headers: {
Authorization: `Bearer ${this.zendesk.$auth.oauth_access_token}`,
},
})
},
})
Trusted by 1,000,000+ developers from startups to Fortune 500 companies